Privacy Policy

Effective date:

This Privacy Policy defines the procedure for processing and protecting the personal data of users of the Hedonic.com website, which is operated by the Hedonic brand.

By using this website, you agree to the terms of this policy.

1. WHAT DATA WE COLLECT

We may collect and process the following categories of personal data:
– First name and last name
– Email address
– Phone number
– Postal address (for delivery)
– Order information
– Account data (upon registration)
– IP address, browser data, device data, cookies
– Behavioral data on the website (through analytics tools such as Google Analytics)

2. DATA PROCESSING PURPOSES

Collected data is used for:
– User registration and authorization
– Order processing and delivery
– Payment processing and confirmation
– Communication with users regarding orders
– Sending informational and promotional newsletters (with consent)
– Website operation support and analytics
– Improving user experience

3. LEGAL BASIS FOR DATA PROCESSING

– User consent
– Necessity for contract performance (e.g., product delivery)
– Legitimate interests of the website owner (e.g., service improvement, security)

4. DELIVERY GEOGRAPHY AND CERTIFICATION

Hedonic brand products are available for purchase and delivery in the following regions:
– Europe
– Ukraine
– Canada

We conduct sales both through our online store and through physical stores operating in the specified countries. All Hedonic brand products have European certification and comply with current quality and safety standards.

5. DATA TRANSFER TO THIRD PARTIES

– Delivery services (for sending orders)
– Payment systems (for payment processing)
– Email newsletter services (e.g., Mailchimp)
– Analytics and hosting providers
– Authorized government agencies — only when required by law

6. COOKIES AND ANALYTICS

Our website uses cookies for:
– Remembering your settings
– Analyzing user behavior on the website
– Improving website functionality

7. DATA RETENTION PERIOD

We retain personal data as long as necessary to achieve processing purposes or in accordance with legal requirements.
Users may request deletion of their data at any time by writing to our email address.

8. DATA PROTECTION

We take all reasonable technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.

9. USER RIGHTS

Each user has the right to:
– Access their data
– Make changes to their data
– Delete their data
– Restrict or prohibit processing
– Withdraw consent
– File a complaint with the supervisory authority (in case of violations)
To exercise these rights, write to us at the email address provided below.

10. CONTACT INFORMATION

For all questions related to the processing and protection of personal data, you can “contact” us:
Email: hedonicbeauty@gmail.com
Website: https://hedonic.com

11. POLICY CHANGES

We may periodically update this Privacy Policy. The current version is always available on this page. Changes take effect from the moment of publication.